Webshop orders

Orders placed in the external webshop arrive on the Webshop Order List. Order processors inspect the header, lines, periods and additional information there, then convert or follow up according to the business process.

Webshop Order List

Field	What it is for
Order ID / No.	The webshop’s order identifier.
Customer / Webshop ID	Who placed the order. Links to the customer or the webshop identity.
Order Date, Status	When the order was received and its current state.
Amount and payment information	Commercial totals.

Subpages

• Webshop Order Lines — the product lines of the order: product, quantity, price and periods.
• Webshop Order Line Periods — the billing or validity periods attached to a line.
• Additional Information — extra data sent with the order.

Actions

Processing actions sit in the Process group on the action bar. Converting an order leads to the Contract card.

TODO

Document the processing actions on the Webshop Order List (for example create contract, confirm, reject) and the status values an order moves through.

Prerequisites

The webshop integration must be running, and the customers and products on the order must exist or be creatable. Orders are posted into Business Central through the post order API.